Returns & Exchanges

At Riddle, we want you to feel confident in your beauty ritual, which is why we offer a 30-day window for returns on all unopened and gently used products. If a fragrance or formula isn't the perfect match for your skin, our seamless return process ensures your satisfaction is always prioritized.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Prepare the Package

Securely pack your items in their original packaging, ensuring all caps are tightened to prevent any leakage during transit.

3

Attach Shipping Label

Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return box.

4

Receive Your Refund

Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing